PERSONAL INFORMATION WE COLLECT ABOUT YOU
"Personal Information" is information through which you can be identified. Fixmywatch and the International Watch Service Center only collect Personal Information that you voluntarily provide to us. The Personal Information that Fixmywatch and the International Watch Service Center collect through our Website depends on the nature of your activities, including, but not limited to, whether you complete a survey, contact us for information, register for a promotion, join a forum, download software, create an account on Fixmywatch and proceed through the Fixmywatch checkout process. Personal Information that Fixmywatch and the International Watch Service Center may collect from you when you participate in these activities may include your name, address, email address, your employer, phone number, your login and password, order information, and comments that may identify you, and other information that you voluntarily provide.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Fixmywatch and the International Watch Service Center use your Personal Information to identify you to respond to your online email requests when you visit www.Fixmywatch.iwscwatchrepair.com and choose the "Contact Us" option, to register you for certain activities/access on the Website at your request and to confirm that registration, to help identify you in the event you lose your password, to process your entry into sweepstakes, to provide you with free gifts and other promotional offers, and to otherwise maximize your access to our services and products, and order processing/fulfillment. If you choose not to give us your Personal Information, you can still use most of our Website, however, you will not be able to send us email inquiries, access certain features/sections, complete a survey, register online for giveaways, or make an online purchase. Your Personal Information may also be shared with Fixmywatch and the International Watch Service Center's employees, agents, representatives, and selected third parties who will be under an obligation to Fixmywatch and the International Watch Service Center to use reasonable care to keep this information confidential and are prohibited from using your Personal Information for any other purpose. In the event that you enter into a sweepstakes or other giveaway, your Personal Information may be shared according to the rules of that particular sweepstakes, giveaway or promotion.
GENERAL INFORMATION WE COLLECT AND USE
"General Information" is information we collect through your connection and interaction with our Website. General Information does not identify you, personally - for instance, we can’t identify your name or address from your Internet browser address, but we can use General Information to compile statistics about visitors to our Website and preferences of our visitors. General Information we collect when you visit our Website includes the domain and host from which you access the Internet (ex: aol.com), the Internet protocol address ("IP Address") of the computer you are using (this is the number used by computers on a network to identify them to other computers), the browser software you are using, the operating system you are using, the date and time that you access our Website, the specific pages you visit at our Website, the number of visits you make to our Website, the number of visits to specific pages you make at our Website, and products or services viewed at our Website.
We use the General Information we collect to perfect and administer our Website, analyze trends, and generate aggregate statistics about visitors to our Website. In situations where it is possible to do so, General Information may be linked to Personal Information.
COOKIES AND WEB BEACONS
Web beacons are clear image files that may be placed on a website to monitor the behavior of visiting users of the website. Web beacons are used in conjunction with cookies and assist in passing along the same type of General Information, such as the IP address, time, and duration that a web page was viewed, the type of browser that retrieved the image, and previously set cookie values.
You can set your browser to notify you when you receive a cookie, giving you the option to accept or reject it. You may not be able to conduct some transactions or use some services on our Website if you disable your browser from accepting cookies.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT ("COPPA")
We do not knowingly collect, maintain, or use personal information from our Website about children under the age of 13. We request that persons under the age of 13 not use our Website without supervision from a responsible adult. If a child whom we know to be under the age of 13 sends Personal Information to us, we will only use that information to respond directly to that child, notify parents, or seek parental consent.
Fixmywatch and the International Watch Service Center have implemented a variety of security measures to prevent the unauthorized release of, access to, or use of Personal Information collected through our Website. For example, we store your Personal Information on computer servers that are located in controlled facilities and that have limited access. We have set up technical security measures such as browser encryption, routers and firewalls to safeguard Personal Information against unauthorized access. Our services are located in the United States. Please be advised, however, that no security system is impenetrable/fail-proof. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. Fixmywatch and the International Watch Service Center have no control over the security of computers or other electronic devices of others or over means you use to send emails and submit information to Fixmywatch and the International Watch Service Center over the Internet. Therefore, Fixmywatch and the International Watch Service Center cannot ensure safety regarding the disclosure or interception of your information before it is received by Fixmywatch and the International Watch Service Center.
LINKS TO OTHER MATERIALS
If any link is offered connecting to a third-party website, it is for the convenience of our Website visitors and as an accommodation to the respective third-party site owner and without charge. Fixmywatch and the International Watch Service Center reserve the right to reject any request for a link to a third-party website and to remove any link for any reason. Sites linked to and from this Website are not necessarily under the control of Fixmywatch and the International Watch Service Center and Fixmywatch and the International Watch Service Center shall have no responsibility or liability whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time.
OPT OUT PROCEDURES
Information regarding opt-out procedures is provided in every promotional email we send to you.
ACCESS TO YOUR PERSONAL INFORMATION
To change the email address you have provided to Fixmywatch and the International Watch Service Center, please email firstname.lastname@example.org and let our Customer Care agents take care of unsubscribing you with your old email account, and creating a new subscription with your new email address. Other Personal Information collected through Fixmywatch and the International Watch Service Center is not currently accessible to you online. To review your Personal Information, or, if you believe that any Personal Information collected by Fixmywatch and the International Watch Service Center about you is not correct or has changed, please send an e-mail message to email@example.com explaining the correction or change and provide any relevant confirmation or reference number.
All material on the Website, including, without limitation, all informational text, design of and "look and feel," layout, photographs, graphics, audio, video, messages, interactive messaging design and functions, files, documents, images or other materials on our Website (collectively, the "materials"), whether publicly posted or privately transmitted, as well as all derivative works, are owned by Fixmywatch and the International Watch Service Center and/or its affiliates and subsidiaries (collectively, "Fixmywatch and the International Watch Service Center") or other parties that have licensed to or otherwise permitted their material to be used by Fixmywatch and the International Watch Service Center, and are protected by copyright, trademark and other intellectual property laws. Fixmywatch and the International Watch Service Center disclaim any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own. Trademarks, logos, images and service marks displayed on the Website are the property of either Fixmywatch and the International Watch Service Center or other third parties. You agree not to display or use such marks without Fixmywatch and the International Watch Service Center's prior written permission.
The materials on the Website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means without prior written consent. Any modification of the materials, use of the materials on any website or networked computer environment, or use of the materials without prior written consent for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights in the materials and is expressly prohibited.
All rights not expressly granted herein by Fixmywatch and the International Watch Service Center to you are reserved by Fixmywatch and the International Watch Service Center and/or its licensors.
Fixmywatch and the International Watch Service Center provide a variety of information on its Website, such as information on store locations, distributors, email offers, products, shipping, and the like. Fixmywatch and the International Watch Service Center will use commercially reasonable efforts to provide accurate and updated information. However, Fixmywatch and the International Watch Service Center cannot and do not guarantee the accuracy of such information.
THIS POLICY IS INTENDED TO COMPLY FULLY WITH THE REQUIREMENTS OF THE ONLINE COPYRIGHT INFRINGEMENT LIABILITY LIMITATION ACT AND THE DIGITAL MILLENNIUM COPYRIGHT ACT.
Notifications of any claim of copyright infringement should be sent to the International Watch Service Center Designated Agent at:
THE INTERNATIONAL WATCH SERVICE CENTER
ATTN: GENERAL COUNSEL
9298 SOUTH 500 WEST STE. A
SANDY, UTAH 84070
THE INTERNATIONAL WATCH SERVICE CENTER
ATTN: GENERAL COUNSEL
9298 SOUTH 500 WEST STE. A
SANDY, UTAH 84070
Fixmywatch and the International Watch Service Center maintain this web site for the internet browser to use for: personal use, entertainment, gathering information, education and communication with the company. Material on Fixmywatch and the International Watch Service Center's web site may only be downloaded for personal, noncommercial, use provided you retain all copyright and other proprietary notices contained on the materials. Distribution, modification, transmission, reuse, re-post or use the content, including, but not limited to, the text, images, audio and video, of this web site for public or commercial purposes is prohibited without the express written consent of Fixmywatch and the International Watch Service Center. Access to and use of this web site is subject to the following terms and conditions and all applicable laws. By accessing and browsing the web site, you accept, without limitation or qualification, the terms and conditions and acknowledge that any other agreements between you and Fixmywatch and the International Watch Service Center are superseded. The trademarks, logos and service marks displayed on the web site are registered and unregistered trademarks of Fixmywatch and the International Watch Service Center and others. Nothing contained herein should be construed as granting any license or right to use any trademark displayed on this Web Site without the express written consent of Fixmywatch and the International Watch Service Center or the third party that may own the particular trademark displayed on this Web Site. Any communication or material you transmit to this Web Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of Fixmywatch and the International Watch Service Center and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Fixmywatch and the International Watch Service Center also assert the right to use any ideas, concepts, know-how or techniques contained in any communication you send to the web site for any purpose including, but not limited to, developing, manufacturing and marketing products using aforesaid information. Fixmywatch and the International Watch Service Center does not sell customer personal information to third parties. Fixmywatch and the International Watch Service Center will use reasonable efforts to include accurate and up to date information on this web site, but Fixmywatch and the International Watch Service Center make no representations or warranties as to its accuracy. Neither Fixmywatch , the International Watch Service Center nor any other party involved in creating, producing or delivering the web site shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of the web site. Without limiting the foregoing, everything on this web site is provided to you "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions may not allow the exclusion of implied warranties, in which case some exclusions may not apply. Fixmywatch and the International Watch Service Center assume no responsibility, and shall not be liable for, any damages to, or viruses that may affect, your computer equipment or other property resulting from your access to, use of, or browsing in the web site or your downloading of any materials, data, text, images, audio or video from the web site. Fixmywatch and the International Watch Service Center have not reviewed any or all of the sites linked to this web site and are not responsible for the content of any off-site pages or any other sites linked to Fixmywatch and the International Watch Service Center's web site. The linked sites are provided for convenience only and do not imply endorsement or control by Fixmywatch and the International Watch Service Center. Your linking to this web site, off-site pages or other sites is at your own risk and without the consent of Fixmywatch and the International Watch Service Center.
If you have any questions about this information or have comments feel free to e-mail customer support at Fixmywatch@iwscwatchrepair.com or call toll free at 1-800-463-6816.
FIXMYWATCH.COM is a leader for mail-in watch repair. Here's how it works:
1. SHIP US YOUR WATCH
We recommend using a courier service that provides a tracking number and optional insurance.
2. WE EVALUATE
Our certified technicians and watchmakers will recommend services to repair or restore your timepiece